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Level 3

Business Administration Apprentice

Get Set UK · Crawley

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Advertised to close on 30 November 2026, but employers often close early.

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Pay
£18,000 a year
Hours
35 a week
Length
15 months
Starts
1 Dec 2026
Advertised closing date
30 Nov 2026
Openings
1 position
Last checked
an hour ago

Applications are handled by Get Set UK directly.

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Disability Confident employer

This employer is in the government Disability Confident scheme. If you have a disability, you can ask to be considered for an interview under the scheme, as long as you meet the essential requirements. Read about the scheme on GOV.UK.

What you would do

As an Apprentice at Get Set UK, you will be the first point of contact for our clients, playing a key role in supporting the RESTART team with high-quality customer service and admin assistance. This is a fantastic opportunity to start your career, develop strong administrative skills.

Day to day

Your day-to-day job:

  • Reception Duties: Acting as front of house for the Crawley office; greeting visitors, answering calls, and managing correspondence
  • Administrative Support: Providing general office support such as filing, scanning, and document handling
  • Telephone Support: Making outbound calls to clients and answering incoming queries
  • Diary Management: Scheduling appointments, meetings, and maintaining calendars for the team
  • Customer Service: Ensuring all visitors and callers are dealt with professionally and efficiently
  • Contract Support: Assisting with administrative duties related to the RESTART Scheme
  • Information, Advice & Guidance (Basic IAG): Providing initial guidance to clients when needed

Essential Skills:

  • Confident telephone manner
  • Excellent IT skills (Microsoft Office)
  • Good organisational and time management abilities
  • Ability to manage diaries and schedule appointments

What you would study

Business administrator (level 3)

  • You will achieve the Level 3 Business Administration Apprenticeship Standard
  • There will be workshops to attend via Teams
  • You will have a mentor for one to one teaching and learning
  • In-house training will be given to support specifics of the role

Training provider: THELIGHTBULB LTD

Working week

Monday - Friday, 9.00am - 5.00pm (1 hour for lunch).

What you need

  • GCSE English at grade 4 (essential)
  • GCSE Maths at grade 4 (essential)

Skills they are looking for

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Analytical skills
  • Logical
  • Team working
  • Initiative
  • Non judgemental
  • Patience

After the apprenticeship

There will be ongoing opportunities for career progression and professional development for the right candidate upon completion of the apprenticeship for the right candidate.

Where

Crawley, South East (RH10).

About Get Set UK

Get Set UK is part of Palladium, a global organisation with over 60 years’ experience delivering large-scale social and economic programmes.

Get Set UK is more than just an employment services provider; we’re here to nurture potential and help people move towards a better tomorrow. We support people to make positive changes in their lives and believe people should be able to fulfil their potential, whatever their circumstances.

Our mission is to empower, ignite opportunities, support resilience and nurture career success for everyone. Everything we do is about helping people get access to the support and training they need to find rewarding work and move their lives forward

Benefits

As part of the Get Set UK team, you'll enjoy:

  • Competitive salaries that appreciate your hard work and dedication
  • Healthcare packages that prioritise your wellbeing
  • Gym memberships to support your physical health and mental clarity
  • An inclusive employee forum where your voice is heard and valued
  • Continuous training and development opportunities to help you grow and succeed

Things to consider

You will need a DBS. This will be applied for by the company.

Business Administration Apprentice, Get Set UK