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Level 2

Customer Service Apprenticeship - Wakefield Specsavers

SPECSAVERS OPTICAL SUPERSTORES LIMITED · Wakefield

Live

Advertised to close on 11 November 2026, but employers often close early.

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Pay
£17,102 a year
Hours
40 a week
Length
12 months
Starts
25 Nov 2026
Advertised closing date
11 Nov 2026
Openings
1 position
Last checked
2 hours ago
Go to the advert

Applications are handled by SPECSAVERS OPTICAL SUPERSTORES LIMITED directly.

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What you would do

Become an apprentice in our store and you’ll have everything you need to truly realise your potential - with experience in a full-time role, all whilst earning a real wage. Giving customers top-notch advice. Duties include giving customers top-notch advice, giving customers a warm welcome to the store and dealing with orders.

Day to day

  • Giving customers top-notch advice
  • Giving customers a warm welcome to the store
  • Dealing with orders
  • Efficiently answer telephone calls to the store
  • Advising customers their hearing aids/glasses are ready or delayed as appropriate

What you would study

Customer service practitioner (level 2)

  • Level 2 Customer Service Practitioner Apprenticeship Standard
  • English and maths Functional Skills, if required
  • How training will be delivered is to be confirmed

Training provider: SPECSAVERS OPTICAL SUPERSTORES LIMITED

Working week

Days and shifts to be confirmed. Full-time hours, to include weekend working.

What you need

  • GCSE Maths at grade 9-3 (A*-D) (desired)

Skills they are looking for

  • Communication skills
  • Organisation skills
  • Administrative skills
  • Team working

After the apprenticeship

At the end of your apprenticeship, you'll be a fully-fledged Level 2 Customer Service Practitioner with a range of career options ahead of you, including a range of roles in Specsavers call centres, receptionist roles, meet and greet roles.

Where

Wakefield, Yorkshire and the Humber (WF1).

Plan the journey by public transportOpens Google Maps.

About SPECSAVERS OPTICAL SUPERSTORES LIMITED

Specsavers is a truly talented organisation and the world's largest privately-owned optical group in the world. We have over 1,845 stores operating in over 10 countries, boasting over 37,000 colleagues worldwide. We are a revolutionary, dynamic, family business, continuing to go from strength to strength and proud of it.

Things to consider

Before applying, please bear in mind the salary and check that you are able to travel to the store location on a daily basis. This is an entry level position, you must not have worked in the customer service sector before.

Reference 2000061356.

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