Business Administration Apprentice

• Managing and maintaining company files and records.
• Booking in new files and ensuring they are processed accurately.
• Assigning files to the appropriate team members.
• Updating databases and records in a timely manner.
• Drafting professional letters, emails, and other correspondence.
• Checking, preparing, and creating invoices.
• Assisting colleagues with project work, including the firms marketing and recruitment.
• Arranging deliveries and collections as required.
• Liaising with consultants, clients, and other external contacts.
• Answering and transferring telephone calls in a professional manner.
• Supporting the day-to-day running of a busy office environment.
• Checking and progressing solicitor claims through an official government digital platform.
• Liaising internally and externally with Chambers/Solicitors/Costs draftspersons/Legal Aid Agency regarding billing queries.
• Learning legal concepts and theory.
• Calculating figures and creating reports.
• Monitoring claim deadlines.
• Working collaboratively as part of a team while also managing individual responsibilities.

This apprenticeship offers hands-on experience in a busy office environment, the chance to gain valuable business administration skills, and the opportunity to build a long-term career within a supportive and growing company.

Bidwell Henderson Costs Consultants is an award-winning Legal Aid Costs Drafting firm, providing billing and processing services to solicitor firms across the UK. With clients at the heart of everything we do, we are committed to delivering a high-quality service and building lasting professional relationships. We currently have an exciting opportunity for a motivated and enthusiastic individual to join our Operations Team at our Head Office in South Normanton. This is a varied role where no two days are the same, offering the opportunity to develop new skills and gain valuable experience. You will receive ongoing support from your supervisor and the wider Operations Team throughout your apprenticeship.

As a key part of our front line Operations Team, you will have a varied and hands-on role. You will be in regular contact with our solicitor clients, booking in new work, allocating cases across the team, helping to manage workloads, issuing invoices, and getting involved with our marketing and social media activity.

There will also be the opportunity to spend time working within our Processing Department, where you will help to check and progress claims through an official government platform. This will involve liaising with solicitors and other relevant parties, while developing your knowledge and understanding of legal processes and concepts.