Apprentice Business Administrator

With training and support, our Apprentice Business Administrator will gradually take on the following tasks.

Customer orders and sales support

• Answer phone, email and counter enquiries from engineers, contractors and trade customers.
• Enter sales orders, check stock availability and confirm delivery or collection details.
• Prepare quotations and keep customer records up to date in our systems.

Invoicing and accounts support

• Process sales invoices, credit notes and purchase orders accurately.
• Match supplier invoices to deliveries and purchase orders.
• Help the accounts team with payment records and simple customer account queries.

Purchasing, stock and suppliers

• Raise purchase orders and track deliveries from manufacturers and suppliers, including some based outside the UK.
• Update product and stock records, such as AC units, refrigeration parts, tools and ancillaries.
• Liaise with the warehouse on goods in, dispatch and returns.

General administration

• Draft letters, emails and simple reports, and keep files and records organised.
• Handle confidential customer and company information in line with data protection rules.
• Organise meetings, take minutes and keep action logs.
• Help with small improvement projects, such as tidying a process or updating a price list.

Behaviours and traits we are looking for

The standard places strong weight on behaviours, so attitude matters as much as experience.

• Professional: punctual, well-presented and respectful to colleagues, customers and suppliers, and sensible with social media.
• Reliable and honest: shows integrity, does what they say they will and takes pride in their work.
• Self-motivated and proactive: uses initiative, keeps a positive attitude and doesn’t wait to be told.
• Open to feedback: takes responsibility for their own work and learning, asks questions when unsure and tells their manager when a task is done.
• Resilient: stays calm and keeps going when things get busy or don’t go to plan.
• Adaptable: copes well with changing priorities, which happen often in a fast-moving trade counter and warehouse.
• Team player: contributes to a positive team culture and helps others where they can.

This position offers a clear path to a permanent role on successful completion, with progression towards senior administration, purchasing, sales or management roles.

Evomart Ltd is a distributor and wholesaler of air conditioning and refrigeration equipment, tools, parts and ancillaries, supplying engineers, contractors and trade customers. As an apprentice you will learn how a busy trade wholesaler runs, from taking orders and processing invoices to working with suppliers and customers.

• Fully funded nationally recognised Level 3 Business Administrator apprenticeship standard.
• Paid training time with a dedicated training provider, plus on-the-job support from an experienced mentor.
• Holiday entitlement plus bank holidays and a workplace pension.
• A clear path to a permanent role on successful completion.
• Hands-on experience in a growing business in the air conditioning and refrigeration industry.

• Eligible to work in the UK and not in full-time education when the apprenticeship starts.
• Full driving licence desirable.