Level 3
ICT Apprentice
ALPHAPLUS CONSULTANCY LTD · Batley
Advertised to close on 21 November 2026, but employers often close early.
We re-check every listing several times a day, and flag it here when one closes. How this works
- Pay
- £15,600 a year
- Hours
- 37.5 a week
- Length
- 16 months
- Starts
- 21 Dec 2026
- Advertised closing date
- 21 Nov 2026
- Openings
- 1 position
- Last checked
- 2 hours ago
Applications are handled by ALPHAPLUS CONSULTANCY LTD directly.
Know someone this would suit?
What you would do
The IT Apprentice provides first-line technical support across hardware, software, and networking systems while working toward a recognised IT qualification. This role offers hands on experience in resolving technical incidents, maintaining network and backup systems, and undertaking technical development projects.
Day to day
- First-Line Technical Support
- Provide 1st line technical support as the primary point of contact for end user issues
- Respond to IT support requests via phone, email, ticketing systems, or in person
- Document resolution steps and maintain accurate records within the IT Knowledge Base
- Network & Connectivity Support
- Troubleshoot network, Wi-Fi, VPN, and internet connectivity issues
- Assist with fundamental cabling, patch panel mapping, and switch port testing
- Support basic configuration and monitoring of local area network (LAN) devices and wireless access points
- Systems & Infrastructure Maintenance
- Assist with backup checks and disaster recovery procedures to ensure data integrity and business continuity
- Build, image, configure, and deploy desktop PCs, laptops, mobile devices, and peripherals
- Manage user accounts, access permissions, and distribution lists across Active Directory
- Perform routine maintenance, including software updates, antivirus deployment, and system patches
- Professional Development & Personal Projects
- Undertake personal projects and develop technical skills during quieter periods to expand core IT knowledge
What you would study
Information communications technician (level 3)
Other training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider: NOWSKILLS LIMITED
Working week
Monday to Friday. Full-time position. Shifts to be confirmed.
What you need
Skills they are looking for
- Communication skills
- IT skills
- Customer care skills
- Team working
After the apprenticeship
Your earnings can increase over time with an apprenticeship.
Successful completion of the apprenticeship may lead to a permanent full-time role, subject to performance and business needs.
Where
Batley, Yorkshire and the Humber (WF17).
About ALPHAPLUS CONSULTANCY LTD
Based in Batley, Wakefield. We are ideally located to provide IT support in Leeds, Doncaster, Huddersfield, Sheffield, Wakefield and surrounding areas in the Yorkshire region. With 18 years of continuous operation we offer one of the most desirable specializations - Experience.
Things to consider
- Communication skills
- Attention to detail
- Demonstrable passion for IT
- Skilled in Microsoft Windows
- Understand hardware & Wi-Fi
Reference 2000060418.
Report a problem with this listing- Pay
- £15,600 a year
- Hours
- 37.5 a week
- Length
- 16 months
- Starts
- 21 Dec 2026
- Advertised closing date
- 21 Nov 2026
- Openings
- 1 position
- Last checked
- 2 hours ago
Applications are handled by ALPHAPLUS CONSULTANCY LTD directly.
Know someone this would suit?