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Level 2

Customer Service Apprenticeship - Southampton Specsavers

SPECSAVERS OPTICAL SUPERSTORES LIMITED · Southampton

Closing soon

Advertised to close on 3 November 2026. Employers often close early, so apply well before then.

We re-check every listing several times a day, and flag it here when one closes. How this works

Pay
£17,728 a year
Hours
40 a week
Length
12 months
Starts
17 Nov 2026
Advertised closing date
3 Nov 2026
Openings
1 position
Last checked
an hour ago
Go to the advert

Applications are handled by SPECSAVERS OPTICAL SUPERSTORES LIMITED directly.

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What you would do

As an apprentice in our store and you’ll have everything you need to truly realise your potential - with experience in a full-time role and the support of a global brand, all whilst earning a real wage. You will give customers top-notch advice, give customers a warm welcome and dealing with orders and payments.

Day to day

  • Giving customers top-notch advice
  • Giving customers a warm welcome to the store
  • Dealing with orders
  • Efficiently answer telephone calls to the store
  • Advising customers their hearing aids/glasses are ready or delayed as appropriate

What you would study

Customer service practitioner (level 2)

  • Level 2 Customer Service Practitioner Apprenticeship Standard
  • Functional Skills in maths and English (if required)
  • Blended on/off-the-job training and location to be confirmed

Training provider: SPECSAVERS OPTICAL SUPERSTORES LIMITED

Working week

Days and shifts to be confirmed - full-time to include weekend working.

What you need

  • GCSE Maths at grade 9-3 (A*-D) (desired)

Skills they are looking for

  • Communication skills
  • Organisation skills
  • Administrative skills
  • Team working

After the apprenticeship

At the end of your apprenticeship, you'll be a fully-fledged Level 2 Customer Service Practitioner with a range of career options ahead of you, including a range of roles in Specsavers call centres, receptionist roles, meet and greet roles.

Where

Southampton, South East (SO14).

Plan the journey by public transportOpens Google Maps.

About SPECSAVERS OPTICAL SUPERSTORES LIMITED

Specsavers is a truly talented organisation and the world's largest privately-owned optical group in the world. We have over 1,845 stores operating in over 10 countries, boasting over 37,000 colleagues worldwide. We are a revolutionary, dynamic, family run business, continuing to go from strength to strength and proud of it.

Things to consider

Before applying, please bear in mind the salary and check that you are able to travel to the store location on a daily basis. This is an entry level position, you must not have worked in the customer service sector before.

Reference 2000060308.

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