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Level 3

Apprentice School Travel Assistant

Southampton City Council · Hampshire

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Advertised to close on 11 November 2026, but employers often close early.

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Pay
£25,614 a year
Hours
37 a week
Length
18 months
Starts
4 Jan 2027
Advertised closing date
11 Nov 2026
Openings
1 position
Last checked
an hour ago

Applications are handled by Southampton City Council directly.

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Disability Confident employer

This employer is in the government Disability Confident scheme. If you have a disability, you can ask to be considered for an interview under the scheme, as long as you meet the essential requirements. Read about the scheme on GOV.UK.

What you would do

We are looking for a confident and conscientious Apprentice School Travel Assistant to join our busy School Travel Service. You will support the Team Leader with sickness and absence recording, arranging cover, office and financial administration, and handling telephone enquiries.

Day to day

  • To complete daily / weekly attendance records including off-the-job trackers
  • To gather evidence as instructed by the training provider in order to compile a portfolio for End Point Assessment
  • To attend meetings and/or training as set out by the training provider at the start of the apprenticeship
  • Carry out administrative activities to support the provision of safe, efficient, and effective school travel services for children and young persons from 5 25 years of age, ensuring high customer service standards are maintained, with key responsibility for a designated area of the City

Support activities for the travel planning and daily operational activities to deliver effective travel arrangements, including raising purchase orders, in the most cost-effective manner, including continuous route optimisation, in line with agreed policies and procedures and provide support to junior staff.

What you would study

Business administrator (level 3)

Training provider: FAREPORT TRAINING ORGANISATION LIMITED

Working week

Full time, Monday - Friday (Times to be confirmed).

What you need

  • GCSE English at grade 4 (essential)
  • GCSE Maths at grade 4 (essential)

Skills they are looking for

  • Communication skills
  • IT skills
  • Problem solving skills
  • Team working

After the apprenticeship

Although we can’t guarantee you a permanent job at the end of your apprenticeship, we will support you to apply for other roles within the council, and help make sure you are ready for a wider job search with support from our Employment Skills team.

Where

Hampshire, South East (SO14).

About Southampton City Council

Being part of the Southampton City Council team requires people who are willing to take personal responsibility for delivering excellence, to work with others to achieve the best possible outcomes, to embrace change and new opportunities, to make the most of the resources available to us and to think and act in the best interests of our customers. Southampton City Council are responsible for providing a number of services to the residents of Southampton including waste, housing, benefits, libraries, community support, marriages etc. and our aim is to give our customers the best service possible.

Apprentice School Travel Assistant, Southampton City Council