Level 2
Pharmacy Customer Service Apprenticeship
Portmans Pharmacy · WHITECROSS STREET BARBICAN
Advertised to close on 17 November 2026, but employers often close early.
We re-check every listing several times a day, and flag it here when one closes. How this works
- Pay
- £16,640 to £26,437 a year
- Hours
- 40 a week
- Length
- 12 months
- Starts
- 20 Nov 2026
- Advertised closing date
- 17 Nov 2026
- Openings
- 1 position
- Last checked
- an hour ago
Applications are handled by the Find an Apprenticeship service.
Know someone this would suit?
What you would do
Portmans Pharmacy, a trusted London pharmacy, has an exciting opportunity for a Customer Service Apprentice to join their team. They provide accessible healthcare services including prescription fulfillment, health consultations and over the counter care ensuring patients receive expert advice whenever they need it.
Day to day
- Customer Service: Assist patients at the pharmacy counter, answer basic health and product enquiries and provide over the counter advice under supervision
- Prescription & Medication Handling: Support the pharmacy team in preparing and labelling prescriptions safely, using computer systems to keep records up to date
- Till & Transaction Management: Process customer payments accurately and handle daily sales
- Stock & Inventory Support: Replenish stock on shelves, monitor product expiry dates and maintain a clean, organised retail area
- Administrative & Operational Support: Carry out general administration, process repeat prescription requests and assist with general office paperwork
What you would study
Customer service practitioner (level 2)
- 5, Cherry Tree Walk, Whitecross Street, London EC1Y 8NX
Other training
Most of your apprenticeship is spent working. You’ll learn-on the-job by getting hands-on experience.
- Customer Service Assistant Level 2
- End-point assessment
- Functional Skills maths/ English (if required)
- Online portfolio
- No day release
Training provider: STAFF SELECT LTD
Working week
Monday to Friday 09:00- 18:30, shift patterns, may work weekends.
What you need
- GCSE English at grade 4 (desired)
- GCSE Maths at grade 4 (desired)
Skills they are looking for
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Initiative
- Non judgemental
- Patience
After the apprenticeship
This apprenticeship is designed as a gateway to a long-term career in the pharmaceutical industry, with a full-time position available upon successful completion.
Where
WHITECROSS STREET BARBICAN, London (EC1Y).
About Portmans Pharmacy
Portmans Pharmacy, you have access to the healthcare you need, when you need it. Easily book a service with us in just a few clicks.
Reference 2000059790.
Report a problem with this listing- Pay
- £16,640 to £26,437 a year
- Hours
- 40 a week
- Length
- 12 months
- Starts
- 20 Nov 2026
- Advertised closing date
- 17 Nov 2026
- Openings
- 1 position
- Last checked
- an hour ago
Applications are handled by the Find an Apprenticeship service.
Know someone this would suit?