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Level 3

Apprenticeship and Qualifications Apprentice

PLATFORM HOUSING LIMITED · Birmingham

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Advertised to close on 18 November 2026, but employers often close early.

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Pay
£24,563 a year
Hours
35 a week
Length
24 months
Starts
12 Jan 2027
Advertised closing date
18 Nov 2026
Openings
1 position
Last checked
3 hours ago

Applications are handled by PLATFORM HOUSING LIMITED directly.

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Disability Confident employer

This employer is in the government Disability Confident scheme. If you have a disability, you can ask to be considered for an interview under the scheme, as long as you meet the essential requirements. Read about the scheme on GOV.UK.

What you would do

Platform Housing owns & manages 52,000 homes across the Midlands, with a portfolio that includes social & affordable rent and shared ownership houses. Platform Housing is the 7th largest housing association builder completing 1,448 new homes in 2019/20 at an investment of £258m.

Day to day

As an apprentice, you will learn all about what it takes to provide effective administration and support for our Apprenticeship and Qualifications Team and the wider Learning and Organisational Development (L&OD) team.

As part of this apprenticeship, you will learn:

  • To help manage our inbox.
  • To take ownership of customer inquiries and act on your own initiative.
  • To help you develop both written and verbal communication skills, as well as build strong relationships.
  • You will also be accountable for coordinating various apprenticeship and qualification activities across the organisation, including, careers events, away days, and apprentice evaluation surveys.

Although the main part of the role is working from home, you'll need to travel and work from our Worcester or Birmingham Business Park office as needed.

Occasional travel to other external venues for events such as careers activities will also be required. Business travel costs will be reimbursed as per our Travel and Expenses policy.

What you would study

Business administrator (level 3)

Working within the Apprenticeship and Qualification Team, you will have the opportunity to study a Level 3 Business Administration apprenticeship qualification with Hereford and Worcester Group Training Association or similar.

You will attend 1 day a week alongside learning and working with experienced colleagues in the Apprenticeship and Qualifications Team during the remainder of the week while also working with the wider Learning and Organisational Development (L&OD) team.

Functional Skills in English and maths, if required.

Training provider: HEREFORDSHIRE AND WORCESTERSHIRE GROUP TRAINING ASSOCIATION LIMITED

Working week

Monday - Friday, 9.00am - 5.00pm, with a 30 minute lunch break and with some flexibility.

What you need

  • GCSE English at grade 4 or C and above (desired)
  • GCSE Maths at grade 4 or C and above (desired)

Skills they are looking for

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Team working

After the apprenticeship

It is likely that you will complete the Business Administration Level 3 qualification in 15 - 18 months and will be further supported in your learning and development with the opportunity to attend further training courses.

This is a fixed term contract but on successful completion of your apprenticeship, you will be able to apply for any related job vacancies within Platform Housing Group. If you gain permanent employment you will continue to be supported in your learning and development.

Where

Birmingham, West Midlands (B37).

About PLATFORM HOUSING LIMITED

Apprenticeships are great. We believe in their power to inspire & launch amazing careers. Our Apprentice Strategy has exciting opportunities including a variety of routes. Platform own & manage 52,000 homes across the Midlands. We make real positive difference to lives & communities. Working here is more than a job. We are about growth & ambition. We continue to develop our program & grow our own talent. Platform colleagues have a set of values, that’s what we look for in people who join us.

Apprenticeship and Qualifications Apprentice, PLATFORM…