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Level 3

Apprentice Operations Administrator

FIRST HOME IMPROVEMENTS (ENGLAND) LIMITED · Norwich

Closing soon

Advertised to close on 30 October 2026. Employers often close early, so apply well before then.

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Pay
£15,184 to £24,124 a year
Hours
36.5 a week
Length
18 months
Starts
2 Nov 2026
Advertised closing date
30 Oct 2026
Openings
1 position
Last checked
2 hours ago
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Applications are handled by the Find an Apprenticeship service.

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What you would do

An office-based position; the operations administrator will efficiently schedule installations with customers and ensure each team of installers has work arranged for the upcoming week. You will be expected to work in a fast-paced environment, managing several tasks at once and will work closely with internal & external personnel.

Day to day

  • Contact customers and our external partners to schedule installations
  • Maintain and update databases with notes and documents relevant to customer contracts
  • Supporting other areas of the business when required
  • Monitoring and replying to incoming communications
  • Adhere fully to all relevant Health and Safety procedures
  • Adhere fully to all relevant HR & Company policies

What you would study

Business administrator (level 3)

Training provider: POULTEC TRAINING LIMITED

Working week

9am - 5pm Monday - Friday, 36.5 hours a week (One day finishing at 4pm)

What you need

  • GCSE English at grade 4 (essential)
  • GCSE Maths at grade 4 (essential)

Skills they are looking for

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Team working
  • Patience

After the apprenticeship

Potential full-time employment upon completion of the apprenticeship.

Where

Norwich, East of England (NR9).

Plan the journey by public transportOpens Google Maps.

About FIRST HOME IMPROVEMENTS (ENGLAND) LIMITED

First Home Improvements provides a professional local home improvement service for high quality products and installations of windows, doors, conservatories, porches and roofline.

Benefits

  • 33 days paid annual holiday (including Bank Holidays)
  • Christmas - New Year close down
  • Company Pension Scheme
  • Discounts on company products
  • Regular Staff Social, Charity & Sports Events

Reference 2000058982.

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