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Level 3

Administration & Customer Service Apprentice

COLORMARKET UK LTD · GREEN LANE

Closing soon

Advertised to close on 2 November 2026. Employers often close early, so apply well before then.

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Pay
£14,560 a year
Hours
35 a week
Length
12 months
Starts
3 Nov 2026
Advertised closing date
2 Nov 2026
Openings
1 position
Last checked
2 hours ago

Applications are handled by the Find an Apprenticeship service.

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What you would do

Colormarket are a company that specialises in paint,surface coatings and wood finishing solutions located in Walsall, West Midlands. They are looking for an Administration/Customer Service Apprentice to support the team with general administration duties.

Day to day

  • Support with general administration / office operations as required
  • Answering telephone calls and handling basic customer service queries
  • Book transport and collections with couriers
  • Create purchase orders when required
  • Matching Delivery notes to purchase orders and flag discrepancies
  • Match supplier invoices to purchase orders
  • Support accounts admin tasks
  • Data Entry
  • Invoice Checks
  • Maintain daily admin workflow and task lists
  • Update SOP documents under supervision
  • Cash up till every evening and complete end-of-day reconciliation
  • Provide polite, professional customer service
  • Handle enquiries via phone and emails
  • Communicate clearly regarding orders,stock availability and delivery times
  • Escalate complex issues to the Operations Lead
  • Coordinate with warehouse staff regarding orders and dispatch
  • Assist with stock queries and product information

What you would study

Business administrator (level 3)

  • On-site training
  • No college day release
  • Coach visits on-site

Other training

  • Coach visits every month

Training provider: STAFF SELECT LTD

Working week

Monday- Thursday 9.00am-4.00pm- (1/2 hour lunch break) Friday- 9.00am- 2.00pm

What you need

  • GCSE Maths and English at grade GCSE - grade 4 or above (essential)

Skills they are looking for

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Initiative
  • Non judgemental
  • Patience
  • communication
  • Writing Skills

After the apprenticeship

  • Upon successful completion of the Apprenticeship, the candidate may progress into a full-time Admin & Customer Service role

Where

GREEN LANE, West Midlands (WS2).

About COLORMARKET UK LTD

Colormarket UK Ltd are a private company based in Walsall that specialise in surface coatings, paint mixing and architectural/wood finishings

Administration & Customer Service Apprentice, COLORMARKET…