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Level 4

Apprentice Telesales Executive

World Options · Oldbury

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Advertised to close on 1 December 2026, but employers often close early.

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Pay
£12,480 a year
Hours
30 a week
Length
18 months
Starts
1 Jan 2027
Advertised closing date
1 Dec 2026
Openings
2 positions
Last checked
an hour ago

Applications are handled by the Find an Apprenticeship service.

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What you would do

As an Apprentice Telesales Executive, you will be responsible for identifying and develop business opportunities by building a sales pipeline. The ideal candidate would be someone who loves talking to potential customers, can overcome objections and keeps a positive frame of mind. The role will be based from the office in Oldbury (B69).

Day to day

You will be joining the Telesales Team where comprehensive training and support will be provided from the very beginning to maximise your success and earning capabilities.

You will be with an ambitious team keen to support you, with rewards given for individual and team success.

The role consists of outbound telemarketing, relationship development and the ability to identify, track and develop business opportunities. The position would ideally suit a highly driven and motivated individual with a passion for hitting achievable targets and commission.

A typical day would consist of calling businesses (B2B) to establish if they ship parcel, documents or pallets in the UK or Internationally. The aim of each call would be to gain a profile, contact details of the decision maker and if they would be open to receive a price list from us. Details of the calls will need to be logged and passed to a Salesperson to follow up.

The aim would be to gain 25 new leads per week (5 per day), and 12 profiles per week (4 per day). Performance will be reviewed weekly, and support will be offered to help obtain targets. Quality of leads will also be assessed.

There will be 100 leads allocated to the candidate initially, but they will also be required to source their own leads. Full support will be given in this area.

Your daily duties will include:

  • Planning and preparing for calls and meetings
  • Contacting potential customers, getting past the gatekeeper and speaking to the correct person
  • Communicating effectively with customers and other stakeholders, promoting the objectives of the company and building the brand’s reputation
  • Understanding the products and services that the company offers and aligning those to the customer’s needs
  • Following up on calls and prospective appointments with potential customers including maintaining the CRM system with comprehensive notes and follow up actions
  • Working with colleagues in the sales team to communicate any opportunities for potential products and services that have been identified during conversations with prospective customers

What you would study

Sales executive (level 4)

  • Upon successful completion of your apprenticeship there may be opportunity for further education or a permanent role within the business
  • Candidates will achieve Level 4 Sales Executive qualification on successful completion
  • All training will be completed on-site at our office premises in Oldbury (B69) with all resources being made available
  • Training will be block release

Training provider: SR APPRENTICESHIPS LIMITED

Working week

Monday- Friday, 09:00- 15:00 10-min break, 30-min paid lunch break.

What you need

  • GCSE Maths and English at grade 4 (essential)

Skills they are looking for

  • Communication skills
  • IT skills
  • Organisation skills
  • Creative
  • Patience

After the apprenticeship

  • Upon successful completion of your apprenticeship there may be opportunity for further education or a permanent role within the business within the business
  • Successfully candidates can pursue a career in Telesales Sales, Field Sales and Account Managment

Where

Oldbury, West Midlands (B69).

About World Options

World Options provides businesses with an online booking system for their courier requirements. We partner with the largest courier companies in the UK and bring them all together on one shipping platform. We are a B2B Franchise that offers small and medium-sized businesses a world-class parcel delivery service via an online portal. This not only saves time and money but allows business owners time to focus on their business.