Level 4
Customer Service Advisor Apprentice (NFU Mutual Buckinghamshire)
J BLOOMER H LANFORD , MARK WHEELER, MARK RYDER. · Buckingham
Advertised to close on 30 October 2026. Employers often close early, so apply well before then.
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- Pay
- £16,640 to £26,437 a year
- Hours
- 40 a week
- Length
- 24 months
- Starts
- 30 Nov 2026
- Advertised closing date
- 30 Oct 2026
- Openings
- 4 positions
- Last checked
- just now
Applications are handled by the Find an Apprenticeship service.
Know someone this would suit?
What you would do
Work with customers over the phone and by email to offer insurance solutions varying business and personal needs.
Day to day
- Processing midterm adjustments and changes to client records and policies ensuring the highest possible levels of customer service
- Probing for gaps in cover that could leave a client open to a claim and making relevant recommendations to ensure that they are fully protected
- Generating leads and new business through consistent cross selling and customer service
- Meeting all monthly, quarterly and annual KPIs and targets
What you would study
Insurance professional (level 4)
- Insurance Professional Level 4
- CII Dip in Insurance - through the apprenticeship, delivered by Davies remotely
- Licenced in NFU Mutual Products
- Training will be office based through our inhouse learning portal
- Could be either once a week or block
Training provider: DAVIES LEARNING SOLUTIONS LIMITED
Working week
Monday - Friday, 9am - 5.30pm
What you need
- GCSE English at grade 4/C or above (essential)
- GCSE Maths at grade 4/C or above (essential)
Skills they are looking for
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Logical
- Team working
- Initiative
- Non judgemental
- Patience
After the apprenticeship
Permanent member of the team.
Where
Buckingham, South East (MK18).
About J BLOOMER H LANFORD , MARK WHEELER, MARK RYDER.
Insurance & Finance
Benefits
- Growth opportunities
- Wellness programmes
- Company perks
- Regular social events
Things to consider
DBS basic check.
Reference 2000058501.
Report a problem with this listing- Pay
- £16,640 to £26,437 a year
- Hours
- 40 a week
- Length
- 24 months
- Starts
- 30 Nov 2026
- Advertised closing date
- 30 Oct 2026
- Openings
- 4 positions
- Last checked
- just now
Applications are handled by the Find an Apprenticeship service.
Know someone this would suit?