Level 3
Insurance Claims Apprenticeship Programme
HOWDEN UK GROUP LIMITED · Birmingham
Advertised to close on 13 November 2026, but employers often close early.
We re-check every listing several times a day, and flag it here when one closes. How this works
- Pay
- £23,000 a year
- Hours
- 37.5 a week
- Length
- 18 months
- Starts
- 13 Sep 2027
- Advertised closing date
- 13 Nov 2026
- Openings
- 1 position
- Last checked
- 2 hours ago
Applications are handled by HOWDEN UK GROUP LIMITED directly.
Know someone this would suit?
Disability Confident employer
This employer is in the government Disability Confident scheme. If you have a disability, you can ask to be considered for an interview under the scheme, as long as you meet the essential requirements. Read about the scheme on GOV.UK.
What you would do
Our Commercial & Schemes team helps a range of businesses protect themselves against the risks they face every day. When businesses face unexpected challenges, our Claims team is there to help. As an apprentice, you'll learn how to support clients when they need to make an insurance claim and deliver exceptional customer service.
Day to day
- Support Claims Handlers and Executives by gathering information from clients about their claims.
- Gain hands-on experience learning how insurance policies work and how cover is assessed for different client claims.
- Learn how to handle calls with clients and deliver excellent customer service.
- Support the team with following up with clients and insurers to keep claims moving.
- Help prepare reports and analyse data.
What you would study
Insurance practitioner (level 3)
Training provider: WISER ACADEMY LIMITED
Working week
Monday to Friday, 9.00am to 5:30pm.
What you need
- GCSE English at grade 4 (essential)
- GCSE Maths at grade 4 (essential)
Skills they are looking for
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Logical
- Team working
- Initiative
- Non judgemental
- Patience
After the apprenticeship
Our apprentices join Howden on permanent contracts from day one. After successfully completing the 18-month programme, you'll transition out of the apprenticeship and continue developing your skills, expertise and career within your chosen area of the business.
Where
Birmingham, West Midlands (B3).
About HOWDEN UK GROUP LIMITED
Howden is a global insurance group with employee ownership at its heart. We're experts helping clients adapt and thrive in a changing world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mind-set, and our strength lies in our ability to collaborate as a powerful international team comprised of 23,000 employees and spanning 56 countries.
Our people are our biggest asset as well as our largest shareholder group and are everything that makes us unique; our inclusive culture, the quality service we offer our clients, and our continued growth, all come from our people-first approach. There’s no such thing as individual success. We all need to play our part, contributing our skills and experience to make a true difference. That’s Howden.
Reference 2000058477.
Report a problem with this listing- Pay
- £23,000 a year
- Hours
- 37.5 a week
- Length
- 18 months
- Starts
- 13 Sep 2027
- Advertised closing date
- 13 Nov 2026
- Openings
- 1 position
- Last checked
- 2 hours ago
Applications are handled by HOWDEN UK GROUP LIMITED directly.
Know someone this would suit?
Disability Confident employer
This employer is in the government Disability Confident scheme. If you have a disability, you can ask to be considered for an interview under the scheme, as long as you meet the essential requirements. Read about the scheme on GOV.UK.