Operations Assistant Apprentice

• Supporting the delivery of high-quality education throughout the organisation.
• Supporting the co-ordination and management of educational and learning events.
• Working proactively to ensure the effective delivery of training for postgraduate and undergraduate medical trainees and other learners placed within the practice.
• Supporting IT set-up and induction programmes for new starters.
• Communicating effectively, both verbally and in writing, with new starters, colleagues and team members.
• Co-ordinating timetables and handbooks.
• Assisting with the student feedback process, including data entry, paperwork collation, surveys, report generation and distribution.
• Attending meetings and providing minute-taking support when required.
• Supporting the implementation and co-ordination of safe and effective processes for test results management, recall systems, QOF and Quality Contract requirements.
• Assisting the Practice Management Team in reviewing and updating policies and procedures.

This list is not exhaustive and the successful candidate will be required to work collaboratively with the Practice Management Team and Partners across a variety of areas to support the smooth delivery of services.

Fulltime employement, with the potential for further training and development

Lane Ends Surgery is a well-established GP practice that provides NHS primary care services and is committed to delivering high-quality, safe patient care. The practice is inspected by the Care Quality Commission (CQC) and currently holds an overall rating of"Good" following its most recent inspection.

One of the key features of the surgery is its strong focus on education and training. The practice is an approved training practice for GP Registrars, Foundation Year 2 Doctors and undergraduate medical students, including students from UCLan (University of Central Lancashire). The surgery undergoes rigorous assessment to maintain its training status and actively supports the development of future healthcare professionals.

The Practice Management Team plays a vital role in overseeing the day-to-day operation of the surgery, ensuring compliance with NHS requirements, Health & Safety regulations, service development, strategic planning and patient services. This aligns closely with the duties outlined within the Business Administration Apprenticeship vacancy