Administration Apprentice

• Setting up new client records
• Requesting information and paperwork from clients
• Chasing outstanding documents politely by email or telephone
• Uploading client documents to the relevant systems
• Assisting accountants with administrative tasks
• Preparing paperwork for accounts and tax returns
• Helping with bookkeeping administration
• Learning to use accountancy software such as QuickBooks
• Checking documents for missing information and obvious errors
• Maintaining confidentiality of sensitive financial and personal information
• Answering incoming telephone calls and directing enquiries to the relevant team member
• Welcoming clients and visitors to the office
• Managing emails and responding to general enquiries
• Printing, scanning, photocopying and filing documents
• Organising and maintaining client records
• Updating client information on internal systems
• Preparing letters, documents and basic correspondence
• Filing and archiving paperwork
• Managing incoming and outgoing post
• Ordering office supplies and keeping the office organised

Successful completion of the apprenticeship could lead to a permanent role within the business and opportunities to progress onto a higher-level apprenticeship.

CRASL Accounting Services are an experienced and approachable accounting firm with a family feel, dedicated to supporting individuals, sole traders, and businesses across the UK. With a focus on clear advice, long-term relationships, and tailored financial solutions.

Health assured, Vitality healthcare after 1 year, free parking, free tea/coffee, Quarterly events

Applicants should be willing to communicate with customers and clients in person and by phone. Confidence can be developed during the apprenticeship, but a positive attitude, friendly manner and eagerness to learn are essential.