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Level 3

Care Coordinator/ Business Administrator Apprentice

5 CARE SERVICES LIMITED · Walsall

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Advertised to close on 27 October 2026, but employers often close early.

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Pay
£15,392 a year
Hours
37 a week
Length
18 months
Starts
2 Nov 2026
Advertised closing date
27 Oct 2026
Openings
1 position
Last checked
6 hours ago
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Applications are handled by the Find an Apprenticeship service.

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What you would do

We have a great opportunity for a Care Coordinator to join a well established Healthcare provider based in Walsall. You will play a critical part in: Ensuring safe care delivery Maintaining high-quality rota planning Supporting staff and Service Users Ensuring effective on-call coverage

Day to day

The Care Coordinator is responsible for ensuring the safe, effective, and compliant coordination of domiciliary care services. This includes scheduling care calls, supporting Service Users, managing Care Workers, maintaining records, complying with CQC regulations, and ensuring continuity and quality of care.

The role requires excellent communication, strong organisational skills, and adherence to GDPR, company policies, and contractual obligations (Local Authority & Private).

5 Care Services Ltd operates 24 hours, 7 days per week - flexibility is essential.

Care Coordinators participate in the on-call rota.

Some weekend or evening work may be required to support service demands.

The Care Coordinator must ensure all new packages are taken on safely. This includes confirming and evidencing that:

  • Sufficient information has been gathered to determine needs
  • The service can meet the Service User’s needs safely
  • There is adequate staff availability with suitable skills and continuity
  • A Field Care Supervisor (FCS) can complete the Care Assessment within 72 hours
  • All contractual and operational requirements are met

What you would study

Business administrator (level 3)

  • An apprenticeship includes regular training with a college or other training organisation
  • Off-the-job training will follow the time allocations outlined in the Occupational Standard

Training provider: WALSALL COLLEGE

Working week

Monday - Friday 9.00am - 5.00pm. Shifts maybe included.

What you need

  • GCSE English at grade C/4 or above (essential)
  • GCSE Maths at grade C/4 or above (essential)

Skills they are looking for

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative
  • Non judgemental
  • Patience

After the apprenticeship

The opportunity to gain full-time permanent employment and to progress within the organisation.

Where

Walsall, West Midlands (WS2).

Plan the journey by public transportOpens Google Maps.

About 5 CARE SERVICES LIMITED

5 Care Services is a specialist domiciliary care provider covering Walsall, Staffordshire and the surrounding areas. We offer a range of care services to vulnerable adults and children within their own homes to promote and encourage independence.

5 Care Services offers an extensive range of care services to our service users to give them the support that they need whilst maintaining their independence within their own home. We ensure that our care is person centred and that quality is of paramount importance whilst maintaining cost efficiency for all our clients.

5 Care Services will ensure a service level is delivered that meets the needs of their service users and is also of the highest quality that we at 5 Care Services can offer. The quality standard we provide is in line with the the CQC’s (the regulatory body’s) principles. The standard of quality is monitored, reviewed and developed by our team leaders and the senior management team.

Things to consider

Candidate must have at least 2 years previous experience in Care with proven experience writing care plans, and MUST be a driver.

Reference 2000057760.

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