Skip to content
Back to search

Level 2

Level 2 Customer Service Practitioner Apprenticeship

MEDIHEALTHCARE LIMITED T/A PEARTREE PHARMACY · DERBY

Live

Advertised to close on 16 November 2026, but employers often close early.

We re-check every listing several times a day, and flag it here when one closes. How this works

Pay
£12,480 a year
Hours
30 a week
Length
12 months
Starts
30 Nov 2026
Advertised closing date
16 Nov 2026
Openings
1 position
Last checked
2 hours ago
Go to the advert

Applications are handled by the Find an Apprenticeship service.

Know someone this would suit?

What you would do

Pear Tree Pharmacy is a busy community pharmacy in Derby providing NHS and private pharmacy services to the local community are recruiting for a Level 2 Customer Service Apprentice. They focus on friendly, professional customer service and support patients with prescriptions, healthcare advice and a growing range of pharmacy services.

Day to day

  • Welcome customers and patients and provide friendly, professional customer service
  • Serve customers at the pharmacy counter and respond to routine enquiries appropriately
  • Support prescription collection and help direct patients to the pharmacist when advice is required
  • Process till transactions and handle payments accurately
  • Help maintain stock levels, receive deliveries, replenish shelves and keep displays tidy
  • Support the team with general administrative and day-to-day pharmacy duties
  • Maintain patient confidentiality and follow pharmacy procedures at all times
  • Complete the Level 2 Customer Service Practitioner apprenticeship alongside practical workplace training

What you would study

Customer service practitioner (level 2)

  • Level 2 Customer Service Practitioner Apprenticeship
  • Support with English and maths skills gaps
  • Work based learning
  • End point assessment

Training provider: JUNIPER TRAINING LIMITED

Working week

On rota basis between 8.00am and 6.30pm, Monday to Friday. Occasional Saturday mornings, 9.00am- 12 noon. Two apprenticeship positions (one has already been filled) Working alternate morning and afternoon shifts, on a rotating weekly basis.

What you need

  • GCSE English and Maths or Level 2 FS at grade A*-C/9-4 or Level 2 FS (essential)

Skills they are looking for

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Administrative skills
  • Team working
  • Professional attitude
  • Reliable and punctual

After the apprenticeship

  • There may be an opportunity for a permanent position for the right candidate with further training and development within community pharmacy

Where

DERBY, East Midlands (DE23).

Plan the journey by public transportOpens Google Maps.

About MEDIHEALTHCARE LIMITED T/A PEARTREE PHARMACY

Pear Tree Pharmacy is a busy community pharmacy in Derby providing NHS and private pharmacy services to the local community. We focus on friendly, professional customer service and support patients with prescriptions, healthcare advice and a growing range of pharmacy services.

Things to consider

  • Please be aware that there will be long periods of standing in this role

Reference 2000057239.

Report a problem with this listing
Level 2 Customer Service Practitioner Apprenticeship,…