Johns Banks Honda Bury St Edmunds Parts & Service Advisor Apprenticeship

The Honda apprenticeship programme is geared toward training the right candidate to become a qualified Parts Advisor. But what does a Parts Advisor do?

Parts & Service Advisors are responsible for ordering, selling, and managing stock control on a wide range of vehicle parts and accessories. Duties may vary from employer to employer but will typically include:

• Advising customers on how to solve a problem with their vehicle
• Taking orders from customers both face-to-face and over the phone
• Maintaining an ordered stock room and finding parts from stock
• Raising invoices for parts sold
• Liaising with other members of staff
• Working alongside on-site Service Technicians to ensure they have the parts needed to complete their daily work

We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.

Customers may include members of the public, service departments of retailers, and garages.

Please note, the Parts Advisor role varies slightly by employer based upon the specific needs within the location.

As a central point of contact for both of our internal and external customers you will need to have excellent communication skills. You should be IT literate (although full training will be provided) and be able to demonstrate attention to detail in the way you work.

Application numbers for the Honda apprenticeship programme are high so we're looking for you to demonstrate why you stand out from the crowd. We're not looking for the finished article; rather we want to identify those people that are ambitious and demonstrate a willingness to learn, who are excited by the prospect of working with our fantastic, technologically advanced vehicles and really engage in the recruitment process. Key personal skills to demonstrate include:

• A willingness to learn
• Teamwork
• Quality focus
• Personal responsibility and resilience
• Problem solving

Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network.

At Honda, The Power of Dreams drives us to create intelligent products that enhance mobility and increase the joy in people’s lives.

We continue to draw inspiration from the visionary ideas of our namesake, Soichiro Honda. He saw incredible power in the freedom of mobility and used his imagination to change the world. It is this mindset that guides us to help move people forward and protect the future we all share.

We strive to earn the trust and support of the many diverse communities we happily serve, and we’ll always remember who’s in the driver’s seat on the way to a better world for all.

The latest information on the Apprentice National Minimum Wage can be found at https://www.gov.uk/become-apprentice/pay-and-conditions

As part of our commitment to Diversity, Equality and Inclusion, all applications are automatically anonymised by our recruitment system. This is with the aim of realising our ambition to have a workforce that is reflective of the community we serve and eliminating unconscious bias, allowing employees to be appointed based on their talent, skills, and experiences regardless of ethnicity, gender, sexual orientation, or any other protected characteristic.

English and maths guidance from the government changed on 11/02/25. This employer wishes to support upskilling in both English and maths by exception and as such the entry grade criteria as advertised still applies.

The closing date for this vacancy is 28/10/2026 and interviews are expected to be held week commencing 2/11/2026. We reserve the right to close the advert early if we receive a sufficient number of applications. We therefore advise candidates to submit their applications as early as possible to avoid disappointment.

Please do not contact the retailer directly. Inspiro Learning carry out the full recruitment service for this employer. Due to the high number of applications, we cannot provide a timescale on when you are likely to receive a response. As most of our roles are recruited for on an ongoing basis, we will contact you if you are successful at progressing to the next step. It is not possible for us to contact every applicant individually. If you have not heard back on a specific vacancy but find another opportunity that is of interest to you, we welcome an additional application.