Apprentice Support Worker

Responsibilities/Overview of Role:

• Provide high quality care and outreach support services to the people we support
• Coordinating the people we support care packages – tracking hours delivered and maintaining banking hours system
• Researching, planning and scoping out new opportunities and activities for the people we support
• Providing a key work service to the people we support, discussing support needs, identifying risk and completing support plans and risk assessments
• Linking the people we support with opportunities in the community
• Record keeping, create care plans, risk assessments and activity planners
• Partnership working and networking with other families and health professionals
• Provide advice, support and direction for support workers including shift management (where directed)
• To take a lead role for clinical areas of operational delivery as requested
• To work across one floating support team
• To contribute to assessment and referral process
• To have responsibility for a group of packages, liaising with stakeholders and managing staff
• Putting The people we support First - Uphold the rights of the people we support to be involved at all levels of decision making and respecting the wishes of the people we support at all times
• Financial and contractual responsibility - Follow procedures and policies at all times when purchasing goods to include use of petty cash
• To consider value for money when carrying out all work activities
• To raise any concerns about the safety of a the people we support to a line manager
• Providing hours of care and support to individual or groups of the people we support as requested by line manager
• To report to manager where care or support has not been provided for any reason
• Allocate daily work tasks to Support Workers as required.
• Additional Responsibilities including - Provide information, support and buddying to new support workers as appropriate. Work in a co-operative way always with colleagues, families, and other external agencies
• Act as an ambassador for Robin Specialist Autism Service always
• Treat the people we always support and their families with dignity and respect putting their needs at the forefront of all decision making
• Always follow the code of conduct. Read and follow policies and procedures. Always take personal responsibility for the safety of self and others
• Work responsibly and appropriately with due regard to confidentiality, commercially sensitive information
• Comply with all legal and regulatory responsibilities as may fall to be applicable
• Appropriately record day to day intervention and observations of the people we support care and support activities
• Take all reasonable measures to follow all health and safety policies and procedures and appropriate legislation as applicable to the role
• Responsible for informing line manager where there is a health and safety concern
• Take all measures to keep the people we support safe, respond appropriately to risk and report on safeguarding, accidents, and incidents as per policy and procedures

This job description is not an exhaustive list. You are expected to undertake any other duties as may be reasonably requested of you by your line manager.

• We would want to develop the apprentice into a team leader role within 18 months and then into management within 3 years.

Care Givers Limited is an established and growing care provider delivering high-quality, person-centred services across North Essex. We provide personal, emotional and practical support to adults, children and young people in their own homes, educational settings and the wider community. Our services include domiciliary care, supported living, residential care, supported accommodation and children’s services. Our vision is to promote choice, dignity and independence wherever possible, enabling each person to achieve positive outcomes and live a fulfilling life.

• Employee Assistance Programme
• Pension scheme
• Blue Light Card
• Onsite parking
• Employee of the Quarter awards
• Paid training

• Applicants must be aged 18+ due to the requirements of the role working within people's own homes.
• The role will also involve working at our other locations.
• Applicants must demonstrate strong values and a positive work ethic. The people we support rely on colleagues who are dependable, punctual, patient and empathetic. A caring, proactive, can-do attitude is essential, alongside a commitment to respecting each person’s rights, dignity, choices and independence.