Level 3 Business Admin Apprenticeship

Key Responsibilities

General Administration

• Provide administrative support to the Head of Operations and other staff as required
• Monitor and respond to emails in shared inboxes
• Draft routine correspondence, letters and emails
• Photocopy, scan, print and file documents
• Maintain accurate paper and electronic filing systems
• Answer telephone calls, take messages and direct enquiries appropriately
• Order office supplies and monitor stock levels
• Supporting the Head of Operations
• Manage diaries and schedule meetings
• Prepare meeting agendas and circulate papers
• Take minutes and record actions at meetings
• Track actions and follow up where required
• Assist with HR tasks including paperwork for reviews and annual leave recordin
• Assist with project administration and service improvement initiatives including liaising with IT support
• Support the preparation of reports for trustees, funders and external stakeholders.

Finance Administration

• Maintain basic financial records and spreadsheets as and when required

Apprenticeship Learning

• Complete the requirements of the Level 3 Business Administrator Apprenticeship
• Attend training sessions, workshops and reviews with the training provider
• Apply learning from the apprenticeship programme to day-to-day work
• Maintain a portfolio of evidence and participate in assessments

This role could naturally lead to progression into positions such as:

• Administrative Assistant
• Office Administrator
• Service Administrator
• Operations Assistant
• Housing Support Administrator
• Charity Operations Coordinator

This would give Rentstart a genuinely useful team member while also providing the apprentice with broad exposure to how a homelessness charity operates.

We are a charity helping local people in Elmbridge who are homeless or vulnerably housed.

Each year we house and support around 150 people and help them move on with their lives.