Level 2
Customer Service Apprentice Level 2 – Installation Technician
BOB RUDD LEISURE LTD · Gravelly Industrial Park
Advertised to close on 23 November 2026, but employers often close early.
We re-check every listing several times a day, and flag it here when one closes. How this works
- Pay
- £15,600 a year
- Hours
- 37.5 a week
- Length
- 12 months
- Starts
- 30 Nov 2026
- Advertised closing date
- 23 Nov 2026
- Openings
- 1 position
- Last checked
- 2 hours ago
Applications are handled by BOB RUDD LEISURE LTD directly.
Know someone this would suit?
What you would do
Join Rudd Group, one of the UK’s leading independent suppliers of gaming and amusement machines, as a Customer Service Apprentice. You will support customers by installing machines, providing on-site support, resolving issues, and delivering excellent service. A fantastic opportunity to develop customer service and technical skills.
Day to day
Key Responsibilities:
Visiting customer sites to support the installation of gaming and amusement machines.
Setting up and testing machines to ensure they are working correctly.
Providing excellent customer service during site visits.
Speaking with customers and understanding their requirements.
Supporting customers with machine queries and basic troubleshooting.
Reporting any issues and working with the team to find solutions.
Completing service records and updating customer information.
Supporting stock checks and ensuring equipment is available.
Maintaining a professional approach when representing the company.
Building positive relationships with customers.
Learning about the company’s products and services.
Following health and safety procedures when working on-site.
What you would study
Customer service practitioner (level 2)
Teaching and learning the skills, knowledge and behaviours within Customer Services
Training provider: THE NVQ TRAINING CENTRE LIMITED
Working week
Mon - Fri 9 a.m. - 5 p.m.
What you need
- GCSE English at grade 4 (essential)
- GCSE Maths at grade 4 (essential)
Skills they are looking for
- Administrative skills
- Communication skills
- Customer care skills
- Driving License
- Initiative
- IT skills
- Non judgemental
- Patience
- Physical fitness
- Problem solving skills
- Team working
After the apprenticeship
This apprenticeship offers an excellent opportunity to start a long-term career with Bob Rudd Group. As you gain experience and develop your customer service and technical skills, you will have the opportunity to progress into a more senior installation, service, or technical support role within the business.
Where
Gravelly Industrial Park, West Midlands (B24).
About BOB RUDD LEISURE LTD
Starting in Newcastle upon Tyne in 1989, Bob Rudd is now one of the largest independent suppliers across the UK. We quickly expanded into five more depots due to customer demand for our unique offering:
We have only the best performing machines from the most select suppliers
We’re independent, so we’re guided by our clients and their requirements
We have unrivalled service speed & quality
We continuously research the industry for innovative products
All of the above are geared towards maximising cash in box earnings by keeping your customers playing. It’s a simple premise our business lives by.
Things to consider
Have you considered hours / wage / location?
Reference 2000048447.
Report a problem with this listing- Pay
- £15,600 a year
- Hours
- 37.5 a week
- Length
- 12 months
- Starts
- 30 Nov 2026
- Advertised closing date
- 23 Nov 2026
- Openings
- 1 position
- Last checked
- 2 hours ago
Applications are handled by BOB RUDD LEISURE LTD directly.
Know someone this would suit?