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Level 2

Business Administration/Customer Service Apprenticeship

MCARTHUR DEAN TRAINING LIMITED · Scunthorpe

Closing soon

Advertised to close on 30 October 2026. Employers often close early, so apply well before then.

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Pay
£14,560 a year
Hours
35 a week
Length
12 months
Starts
9 Nov 2026
Advertised closing date
30 Oct 2026
Openings
1 position
Last checked
2 hours ago
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Applications are handled by the Find an Apprenticeship service.

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What you would do

McArthur Dean Training are currently looking to recruit an apprentice to join our Business Development Team. This will suit a candidate who would like a diverse and varied role. Included in your role will be marketing, reception duties and also data entry. You will also organise and manage the booking of candidates in for interviews.

Day to day

  • Answering telephones on the company switchboard
  • Dealing with customers arriving at the company, making them feel welcome
  • Assisting with initial assessments and the interview process
  • Creating interview/starter files
  • Updating documentation
  • Updating various databases
  • Filing
  • Undertaking post duties daily
  • Checking learner and employer reference numbers for starter files
  • Photocopying and scanning documents
  • Using tracking systems where appropriate
  • Speaking directly with employers and learners
  • The above list is in no way exhaustive and the successful candidate could be given other responsibilities as they develop and gain more experience
  • Implement and abide by the company’s equal opportunities policy
  • Implement and abide by the company’s health and safety policy

What you would study

Customer service practitioner (level 2)

  • Working towards achieving your Customer Service Practioner Level 2
  • Functional Skills, Maths and English if required
  • McArthur Dean Training is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share this commitment
  • Completion of this apprenticeship will lead to eligibility to join the Institute of Customer Service as an individual member at a professional level

Training provider: MCARTHUR DEAN TRAINING LIMITED

Working week

Monday - Friday, 9am - 5pm.

What you need

  • GCSE Maths and English at grade 4 (desired)

Skills they are looking for

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Team working
  • Initiative

After the apprenticeship

This opportunity could lead to a permanent full-time post for the right candidate.

Progression onto either Business Admin Level 3 or Customer Service Specialist Level 3.

Where

Scunthorpe, Yorkshire and the Humber (DN15).

Plan the journey by public transportOpens Google Maps.

About MCARTHUR DEAN TRAINING LIMITED

McArthur Dean Training is an independent training provider that has been trading since 1995. Based in Hull, Scunthorpe and Grimsby we offer apprenticeships in office based roles for either new or existing members of staff.

Reference 2000039677.

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